Category Archives: QuickBooks Software

How To Permanently Delete A Client In QBOA

Great news from a thread with some of my favorite ProAdvisor colleagues today. So few of us knew this option had been added that I want to make sure I share the info here.

The question was posed:

“If someone had added you to their QBOA (QuickBooks Online Accountant) company as a team member, and you no longer work with them, can you remove yourself somehow? Or do you need to request that they take you off their team?”

The answer used to be that you either had to ask the client to take you off their team, or you could make the client “inactive”. But there was no option to delete the client from your list in QBOA.

Now there is! With a few caveats and tips.

  1. Click on the name of the client in your client list; then click the drop-down button next to “edit client”. You should see a “delete permanently” option.
  2. If you are the master admin or billing contact for the file, it won’t let you delete them.
  3. You have to do the delete in a browser incognito mode for it work. It doesn’t work in Mac desktop app.
  4. The email confirmation notification is very generic and doesn’t tell which client’s file you removed yourself from. It just says “my Firm has removed access their accountant access to your QuickBooks Online account”.

https://community.intuit.com/articles/1456507-make-a-client-active-or-inactive-or-delete-them-permanently-in-qboa

Note: Many reps in QBO Support do not even know this function exists, and they keep telling us to just make them inactive.

Thanks to Ufuoma Ogaga and the entire Business Workflow & Management community for this!

Source: Make a client active or inactive or delete them permanently in QBOA – QuickBooks Learn & Support

Important Changes to Illinois Business Tax Payment Forms On 1/1/19

A quick note about something all Illinois businesses and tax preparers should be aware of — starting 1/1/19, IDOR is going to have all businesses make all tax payments via one type of voucher per entity.

So that means whether you are making:

1) quarterly tax “pre-payments”;

2) extension payments; or,

3) tax due payments;

they’ll all be submitted on one type of voucher for C-Corps (IL-1120-V), one type of voucher for S-Corps (IL-1120-ST-V), one type of voucher for Partnerships (IL-1065-V), etc.

It’s not a big deal in terms of execution — in fact, it makes that part a bit easier — but it’s still really important to know about the change.

It means that when accountants and their clients (or staff members) are referring to tax payments of any of those three kinds, we need to be especially clear about which type it is — since we can’t presume the other person will know what we’re talking about based solely on the form number. (It used to be IL-516-B for most pre-payments, IL-505 for extensions, and then form/entity-specific for tax payments made with the return, so one could just refer to the form number… and the other party would understand what type of payment was being made — and therefore how to log it accordingly).

Also, if clients or staff are going through client memos in QuickBooks or looking through files to figure out what they paid and when, it will be a little harder to determine, since we will no longer have the additional meta-data of the name of the form, in a sense helping us figure it out. Another reason to get better about making sure to enter accurate descriptions in the memo field in your accounting software.

More information here:

http://tax.illinois.gov/Publications/Bulletins/2018/FY-2018-29.pdf

Just wanted to make sure we’re all on the same page! Or rather, the same tax form.

Source: Fiscal Year Bulletins – 2018

My Three Top Accounting Tips

I recently received the honor of being named one of the Top Accounting Influencers of 2018 by Fit Small Business. As part of the interview process, they asked me for a list of three “top accounting tips” — and they picked one for their article. I figured in announcing the award, I should share all of the tips I provided in a related post, so here you go!

1) Involving an accountant in your business should be one of the first steps a business-owner takes, well before taxes are due. (I’m not saying this just because I’m a CPA; I’m saying it because I see the results of this oversight regularly.) This doesn’t mean you can’t file your own taxes… but if you take the time to consult with an expert first, you’ll make way fewer mistakes when you do. A qualified accountant who specializes in your industry can help you with so many of the key issues that otherwise might come back to haunt you at tax-time — from entity choice to software selection to funding your business.

2) Selecting the right type of entity (sole proprietor, LLC, partnership, S-Corp, etc.) can make a huge difference in both liability and taxation issues. It’s important to understand the rules of the entity type you choose — for example, if you’re an S-Corp, pay yourself “reasonable compensation” via payroll; it’s the law. With the changes in the new tax law, this piece of the puzzle has become even more complex and more important.

3) Technology should play a role in every aspect of your business — accounting, tax and bookkeeping are no exception. Find a CPA who understands and embraces the ways in which tasks can be automated, with an eye toward improving efficiency, accuracy, and audit-proofing your company. The right technology stack can improve inventory and ordering, point of sale, collections, payroll, workflow, forecasting and cash-flow. Almost every system can be leveraged such that the books become a daily source of information for making real-time management decisions… not just a requirement for tax compliance.

Follow these three tips, and in my opinion — the rest will follow.

Source: Accounting Software Reviews You Can Trust: Top Accounting Influencers

Hidden Feature: Calculator Within QuickBooks

It feels a little odd to consider the in-app calculator within QuickBooks a “hidden feature”, but in a recent QB Power Hour with Hector Garcia, he mentioned that it’s the one feature that clients are most stunned and enthused by… so I figured I should mention it here as well so that my own clients (and maybe colleagues) can make use of it if they’re not already aware of its power or existence.

In particular, I think that folks may not know the same calculator functions that exist in QB Desktop also exist in QB Online, since that wasn’t always the case. But it does support not only simple calculations, but also order of operations punctuation, such as the ability to calculate quantities in parentheses before any other arithmetic.

Try it out!

Source: Hidden Feature: Calculator Within QuickBooks — Go Get Geek!

Speeding Up Access to QBO Reports in Excel

If you’re a QuickBooks Online user — be it accountant or business-owner or bookkeeper — then you know that when you download a QBO report to Excel using Chrome or Firefox, the resulting file name appears at the bottom of the browser window. Usually the next step is to click the file name to open the report in Excel.

However, today I learned a great new trick from David Ringstrom, contributor to the AccountEx Report and Excel guru.

Going forward, Chrome and Firefox can open Excel files automatically for you. The next time you download a QBO report to Excel, once it’s sitting at the bottom of your browser window, just click the arrow adjacent to the file name and select “Always Open Files of this Type”. Magic.

As he notes, however:

Unfortunately, this ability to open files automatically after download is not available in the Edge or Safari browsers. You’ll also have to open reports manually if you use the QuickBooks Online desktop app. The app will prompt you to choose a name for your report, but you’ll then need to manually open the report in Excel by navigating to the folder where you saved the workbook.

He also has some nice tips for unraveling automatic downloads (which I don’t personally allow — I have my system set up to prompt me each time a report is downloaded so that I can rename it and save it where I need it). For those who defer to most browsers’ default “downloads” folder, this later section of the article is particularly handy.

Give it a try! Read the entire article here:

Speeding Up Access to QuickBooks Online Reports – Accountex Report

Proposed Changes to QBO ProAdvisor Certification Program

Intuit just announced major changes to the annual certification and re-certification exams for QuickBooks Online. Their intent is to standardize the testing windows so that all ProAdvisors are up for renewal at the same time, and to recommend four hours of annual continuing education (recognizing that many of us already have much more stringent CE requirements due to CPA, EA or other professional designations). They also are considering switching from the requirement to re-take the same certification exam each year to opting for a shorter exam that focuses only on what’s new in QBO.

In the meantime, while they evaluate the best way to implement these changes, they have paused all requirements for certification, with the following statement:

If you completed the QuickBooks Online Certification on or after October 21, 2016, your Certification status will not expire until after we release the new Certification exam. If you completed the exam before October 21, 2016, you can complete the exam currently available in your ProAdvisor Center to maintain or reinstate your Certification benefits.

Source: New QuickBooks Online Certification – Coming in 2018 – QuickBooks Learn & Support

Troubleshooting: Is QuickBooks Online Down?

A common thread pops up on a few of the QB ProAdvisor groups when QBO is having issues and none of us can log in. Sometimes it happens to everyone, sometimes just to some of us, sometimes it’s an isolated incident. Knowing whether or not it’s happening to others can be handy in troubleshooting, so I wanted to share some default “what to do” advice —

  1. clear your cache and cookies — do this for each browser user you have (it’s common especially in Chrome to have multiple “users”);
  2. make sure not to use a bookmarked link to sign in, but rather type qbo.intuit.com in the URL line;
  3. if it still doesn’t work, check out this link to see if others are reporting the same issues: Quickbooks Online down? Current problems and outages

Yesterday the system pretty much went down for everyone for the whole day, but clearing the cache and cookies and typing out the address got most folks back in… by 3 pm the engineers had resolved whatever was wrong and it looks like everyone’s going strong today.

12/10/18 Update on #3 — an interested reader shared Website Planet’s similar tool with the following comment:

While downdetector.com does a good job, it’s not really user-friendly and isn’t very fast. Down or Not is ad-free, quite straightforward, and fast to load. It allows you to check if your website is down across the globe or only on your computer screen, and it’s quite quick and easy-to-use (and it’s completely free, too)!

Ultimate Annual vCon Sept 21-22, 2017

For QuickBooks bookkeepers and accountants interested in growing their businesses, the upcoming 2-day virtual conference put on by Michelle Long and Sandi Smith Leyva — two of the QB world’s thought leaders and trainers — is a great opportunity for learning and networking.

Intuitive Accountant made a good point a few years back about the value of this v-conference: for the price ($199), the content (educational sessions) and exposure to potential vendors (networking with reps) can’t be beat, not to mention the fact that it’s all accessible from your computer, wherever you and the internet are found.

The theme this year is “Accelerate Your Success”, and is much more oriented toward marketing/ pricing/ business development topics than usual, including:

  • How to price both old and new services
  • How to find new revenue stream ideas
  • How to get clients
  • How to learn how to introduce clients to new technologies
  • How to transition clients to new technologies without losing your revenue

The schedule is here, the vendor list is here, and registration is here.

Source: Join us for the Ultimate Annual vCon next week – Long for Success, LLC

Import from QuickBooks Desktop to Online — Items That Do Not Convert

Hector Garcia, one of my favorite QuickBooks trainers and a real guru when it comes to both Desktop and Online versions, recently posted a link to this fantastic list of the items that do not import when you convert a file from QBDT to QBO.

A short list of the most common items is here, but there are many more that can mess up an otherwise perfectly good transfer, creating headaches and wasted time for all involved — so I recommend using the master list as a sort of checklist when 1) deciding whether the client may be a good match for conversion (because there are still a lot of features QBO doesn’t yet have that QBDT does); and then, 2) preparing for the conversion itself.

In my opinion, there are a lot of important items on the comprehensive list that are not listed on the “most common” items list, such as:

  • The bank account number and notes are not converted.
  • For accounts where the “detail type” is obvious (for example, Undeposited Funds), the conversion process assigns that detail type. For accounts where it isn’t clear what the detail type should be (the majority of accounts are like this), the conversion process assigns a generic detail type within the type, such as Other Miscellaneous Income which must be edited later. Run the Account Listing report (Reports/All Reports/Accountant Reports) post-conversion to review the Detail Types assigned. Drilling into the report brings you to the edit account window, where you can update the Detail type.
  • The audit trail in QuickBooks Desktop is not converted to QuickBooks Online. This has been an issue for clients of mine before, so make sure not to get rid of the old file, just in case.
  • All the vendors in the QuickBooks Desktop data file are converted to QuickBooks Online but not all of their detail/information converts. The address on the bill payment check is replaced by Vendor address in Vendor list; again, clients have had problems with this — if they’re not expecting it, then all-of-a-sudden, checks are going to the wrong place.
  • Only Profit & Loss budget types convert to QuickBooks Online — no Balance Sheet budgets, which can put you out of compliance with some grants and agencies that require it.
  • Your QuickBooks Desktop closing date is converted, but the password is not. This is a big one.
  • After conversion, the Exceptions to Closing Date report in QuickBooks Online will no longer show the exceptions that you had accumulated — only new exceptions will be tracked.
  • QuickBooks Online does not support custom fields on customers, vendors, employees, or items.
  • Not all of the customer detail and job information for costing purposes is converted.
  • Attachments on transactions are not converted. Another big one for some clients — make sure you keep the final Desktop file for future reference.
  • QuickBooks Online currently doesn’t have group items.  If you have group items in your Desktop data file, they are not converted to the products & services list.
  • If you have accounts, customers or vendors marked as inactive in your QuickBooks Desktop data file that have an open balance, they are converted to QuickBooks Online Plus as regular, “active” elements.
  • You can’t export inventory from QuickBooks for Mac. Only QuickBooks Desktop for Windows can export inventory to QuickBooks Online.
  • QuickBooks Online Plus tracks inventory using the First-in-First-out (FIFO) method in accrual only. When you select the option to import inventory it will ask you to choose a date, which we will use to recalculate your inventory based on FIFO calculations (Desktop uses average cost). Again, this can be a huge adjustment for some (even though it’s a more acceptable method of costing from an accounting perspective).
  • You can’t make a journal entry billable in QuickBooks Online.
  • None of the memorized reports are converted.
  • You have to un-link and re-link your existing QuickBooks Merchant Service account to QuickBooks Online.
  • User names and passwords from Quickbooks Desktop do not convert.  Existing users do not automatically have access to QuickBooks Online, instead they will need to be re-invited from QuickBooks Online to gain access. Furthermore, QuickBooks Online has access permissions that limit the user’s ability to see and use different parts of the application but they don’t allow you to control access at the level of transactions like Desktop can.
  • Imported Purchase Orders that are closed will not be linked to their corresponding Bill.
  • Past reconciliation reports are not converted to QuickBooks Online — yet another reason to keep a final copy of the old Desktop file.
  • If you import to anything other than a Plus account you will not be able to see your recurring transactions; they’re there… but you can’t see them unless you upgrade to “Plus”. (Though for some reason, if you’re importing to QBO Simple Start, you actually have to delete all recurring transactions and templates from within Quickbooks Desktop before importing to avoid errors after importing.)
  • Reminders do not convert to QuickBooks Online.
  • Although your Accrual Basis reports will match in both products, your Cash Basis reports may not match (search the article for this phrase for examples) — it’s best practice to run an “all dates” accrual report in Desktop before converting and then the same report in QBO afterwards to make sure things are all good.
  • After the conversion, there will be at least two sales tax payable accounts on the Chart of Accounts: one for each old Sales Tax Payable account from QuickBooks Desktop and one for each Sales Tax Agency Payable account in the new QuickBooks Online (set up automatically for each jurisdiction during the conversion). Moving forward, QuickBooks Online will only use the new Sales Tax Agency Payable account, and all sales tax will be managed from the Sales Tax Center.

There’s more, but those are the ones I’ve found can cause issues most often. Make sure to read the whole list — What doesn’t come over during an import from QuickBooks Desktop … – QuickBooks Learn & Support — and consider using it as a checklist before and after conversion.